services detail

Spare Parts & After-Sales Support

We are one of the most-esteemed marine service solutions company. We have earned this respect through the quality of the products and the services that we have developed over the years.

Description Of The Service

Mermaid Solutions Pvt Ltd understands the critical importance of minimizing downtime in any operation. That’s why we specialize in providing a comprehensive range of spare parts and reliable after-sales support to ensure smooth and efficient operations.

Our spare parts supply covers all major sectors, including the port industry, marine sector, industrial operations, and specialized vehicles. We ensure the availability of high-quality components, sourced from trusted manufacturers, tailored to meet the specific requirements of your equipment and systems. Our dedicated after-sales service guarantees maximum performance and durability of your assets.

Our Services Include

Supply of Spare Parts for Ports : Comprehensive parts for cranes, hoists, conveyor systems, and other port-related machinery.

Marine Spare Parts : Essential components for marine engines, propulsion systems, and auxiliary machinery.

Industrial Spare Parts : A full range of parts for generators, compressors, hydraulic systems, and other industrial equipment.

Specialized Vehicle Parts : Spare parts for fire engines, rescue boats, aerial work platforms, and other customized vehicles.

Customized Parts Solutions : Tailored parts supply programs to meet unique client requirements and operational demands.

After-Sales Support Services : Troubleshooting, installation, and repair services to enhance the efficiency and longevity of your equipment.

Solutions & Benefits

Our spare parts and after-sales solutions are designed to ensure seamless operational continuity across various industries.

Key Solutions
  1. Comprehensive spare parts supply for port, marine, industrial, and vehicle sectors.
  2. Dedicated after-sales support for troubleshooting and maintenance.
  3. Customized spare parts solutions tailored to specific operational needs.

Benefit Of Service

Reliable supply chain for critical spare parts across all sectors.
Reduced operational downtime with immediate availability of essential components.
Tailored after-sales support to extend the lifecycle of your machinery and equipment.
Access to genuine and high-quality spare parts from trusted manufacturers.
Expert technical team for repair, installation, and maintenance services.

Working Process

Our spare parts and after-sales support services follow a systematic approach to ensure efficiency and customer satisfaction:

Requirement Assessment – Understanding the specific spare parts and service needs of our clients.

Procurement & Supply – Providing high-quality spare parts from trusted manufacturers.

Installation & Servicing – Offering expert technical support for installation and maintenance.

Ongoing Support – Delivering long-term after-sales support for optimal equipment performance.

Why Choose Us?

– Comprehensive spare parts supply for diverse industries and equipment.

– Expert after-sales service team for troubleshooting and repairs.

– Access to genuine spare parts with guaranteed quality.

– Customized supply programs to meet specific operational needs.

– Commitment to minimizing downtime and maximizing equipment efficiency.

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Mermaid Solutions

With over 30 years of expertise, Mermaid Group of Company stands as your premier partner for marine, industrial, and port projects. Specializing in high-quality repair, maintenance, and spare parts for diesel and gas engines, we deliver exceptional service on a global scale, ensuring efficiency and reliability in every operation. Our mission is to empower clients with innovative, sustainable solutions that enhance efficiency, safety, and productivity, all supported by our world-class team and state-of-the-art facilities.

contact us

Address: No 73, MJC Fernando MW Idama, Moratuwa, Sri Lanka.

Call Us: +94 112 645 189

Email: info@mermaidsolution.com